User Agreement

Indoors Navigation is a developer of a web platform for creating precise indoor geolocation services, including analytical and marketing tools.

Before you start using the website http://indoorsnavi.com/ (hereinafter referred to as the “Website”), as well as the services and features presented on it, we ask you to carefully read this document. By using any features, services, and capabilities of the Website, including simply browsing its pages, you—the user—regardless of whether you have registered on the Website or visit it without registration, declare that you have read, understood, and agree to comply with this user agreement (hereinafter referred to as the “Agreement”), including all the special terms and rules mentioned in it, without any exceptions or reservations.

This Agreement may be amended or supplemented at the discretion of the Website administration at any time without any special notice to you. The new version of the Agreement, as well as any changes and additions to it, take effect from the moment they are posted on the Website unless otherwise provided by the new version of the Agreement, additions, or amendments. It is your responsibility to regularly review the current version of the Agreement. Using the Website after the new version of the Agreement, additions, or changes take effect means that you agree with all such changes or additions and the new version of the Agreement.

The current version of this Agreement is available at: http://indoorsnavi.com/.

If you do not agree to comply with all or specific provisions of this Agreement, do not use the Website, leave it immediately, and if you are a registered user, delete your account on the Website or contact the Website administration with a request to delete it.

Terms and Definitions

In this Agreement, the terms and definitions listed below shall have the following meanings:

Administration — Indoors Navigation LLC (OGRN 1147746121434), which administers the Website and is a party to this Agreement.

Anonymous User — A User who is not registered on the Website but uses the Services available to them on the Website.

Database — An element of the Website, an objective form of presenting and organizing certain data, systematized in such a way that this data can be found and processed using the software, hardware, and technical means of the Website.

Personal Account — An analytical account in the Administration’s billing system, used to record information about the receipt and expenditure of funds deposited for the payment of paid Services of the Administration, including advance payments.

Personal Cabinet — A section of the Website that is accessible to the User only upon authorization by entering their Account Credentials or logging in through social networks specified by the Administration on the Website.

User — An individual or legal entity that has no legal restrictions on accepting this Agreement, has accessed the Website, and/or is using the Website, any of its Services, functions, and/or features, regardless of whether they have registered on the Website in accordance with Section 4 of this Agreement.

Registration Data — Information about the User provided by them during registration on the Website in accordance with Section 4 of this Agreement, including Account Credentials, email address, etc., as well as any modifications and additions to such information made by the User through the Personal Cabinet. The provision of Registration Data by the User, including those not marked as mandatory by the Administration on the Website, is a necessary condition for the Administration to identify the User in the execution of this Agreement.

Website — The Internet site located at http://indoorsnavi.com/ (as well as all subdomains related to this address), which represents a collection of software, Databases, and other elements of the Website. The elements of the Website include, among other things: source and object code, individual software programs, instructions; the Website’s design (graphic layout) and individual design elements; any section/subsection of the Website, any names, texts, fonts, audio, visual content, interfaces, as well as any information posted on the Website, etc.

Service — Any function and/or feature of the Website, regardless of whether such functions and/or features are provided to the User free of charge or for a fee.

Agreement — This User Agreement, including any special conditions regarding specific Services, regulations, and other documents referenced herein, as well as information posted by the Administration on the Website that regulates the relationships between the Parties regarding the use of the Website and/or Services, and the rights and obligations of the User regarding the use of a particular Service.

User Status — The status assigned to the User by the Administration during the User’s registration on the Website in accordance with Section 4 of this Agreement, provided that the User meets the criteria set by the Administration. This status determines the User's ability to access specific Services.

Account Credentials — A unique login and password created by the User during registration on the Website, used for accessing the Personal Cabinet and identifying the User when providing Services as a party to this Agreement. Account Credentials are collectively recognized by the Parties as the equivalent of the User’s handwritten signature when entering into this Agreement and sending notifications, transmitting information, etc.

Terms and definitions used in the plural shall have the same meaning as in the singular and vice versa. This Agreement may contain terms that are not defined in this section. In such cases, the interpretation of the term shall be determined based on the context of the Agreement. If the Agreement does not provide a clear interpretation of a term, the following sources shall be used in order of priority: (1) applicable legislation of the Russian Federation, (2) the Website and/or the Application, and (3) commonly accepted meanings in the Internet community.

1. Subject of the Agreement

1. This Agreement governs the relationship between the User and the Administration arising from the User's use of the Website Services.
2. The use of certain Website Services may be regulated by special terms, which are an integral part of this Agreement and exist in the form of a separate document, rules, instructions, guidelines, and/or clarifications posted directly on the Website (hereinafter collectively referred to as the "Service Terms"). In the event of any contradiction or inconsistency between this Agreement and the Service Terms, the latter shall prevail.
3. Each Party guarantees to the other Party that it possesses the necessary legal capacity and authority, as well as all rights and powers required and sufficient for entering into and performing this Agreement in accordance with its terms. The current version of the Agreement is always available on the Website at http://indoorsnavi.com/ and is mandatorily provided to the User for review before the User accepts the terms of this Agreement.

2. Services

1. The Website offers access to various informational, communication, and other Services available to the User under the terms of this Agreement using computer devices connected to the Internet.
2. The Administration provides access to other Services that may be created in the future.
3. Services are provided by the Administration on a free or paid basis. Services are assumed to be free unless otherwise explicitly stated on the Website.
4. Paid Services are provided on a prepaid basis in accordance with the rates and payment instructions specified on the Website.

3. Registration and Authorization on the Website

1. Access to certain Services may be conditional on the need for User registration and/or authorization on the Website. In this case, the User must register and/or authorize in accordance with the instructions provided by the Administration on the Website.
2. When registering on the Website, as well as later when changing and/or supplementing such data, the User agrees to provide accurate and current Registration data, including completing registration forms.
3. The Administration has the right, at its discretion, to set restrictions for the User's registration on the Website in a certain status, as well as for the use of Services.
4. The Administration has the right to verify the information provided by Users when using the Website. The Administration has the right, at its discretion, to refuse registration and/or authorization of the User on the Website and/or prohibit the User from using the Website.
5. During the registration process, the User is assigned a chosen username and password, which are used for further interaction with the Website.

4. Terms of Use of Services

1. The User agrees to comply with this Agreement, including the Terms of the Services and other rules and documents mentioned in this Agreement.
2. When using the Services, the User may not:
  1. Modify or create any derivative products, derivative works, or composite works based on the Services and/or their elements without the Administration's permission;
  2. Decompile, disassemble, or otherwise attempt to extract the source code of the software that is part of the Website and/or Services;
  3. Distribute, sell, sublicense, use, or otherwise transfer rights to the software that is part of the Website and/or Services;
  4. Remove or alter any trademarks, logos, copyright notices, and other title notices, markings, symbols, or signs on the Website, including the information and materials posted there;
  5. Copy, broadcast, distribute, publish, or otherwise use the information and/or intellectual property placed on the Website without the Administration's permission;
  6. Use software errors (and must immediately report them to the Administration), interfere with the program code, gain unauthorized access to the computer system, or obtain access to the databases without proper authorization from the Administration;
  7. Transfer rights and/or obligations under this Agreement, including transferring third parties the right (ability) to use Account data;
  8. Take any actions aimed at damaging the Website, gaining unauthorized capabilities (access) to the Website;
  9. Engage in hacking, attempts to hack, and/or intercept data sent to or from the server;
  10. Disclose any information about another User; restrict other Users' access to the Website or prevent them from using the Services;
  11. Post information of an advertising nature on the Website without the Administration's permission;
  12. Engage in "reselling" the Services provided by the Administration to third parties;
  13. Engage in other actions aimed at extracting commercial benefit in relations with third parties from the use of the Services provided by the Administration;
  14. Distribute false information (rumors, slander) about the Administration, its partners, employees, other Users, or Services.
3. The User must ensure, if necessary, that they are entering into relationships with an authorized representative of the Administration when performing any actions related to the use of the Services.
4. The User must review the information posted on the Website about the conditions of providing the Services by the Administration on a weekly basis.
5. The User must ensure the security and confidentiality of information related to Account data for access to their Personal Account, not disclose this information to third parties, and not receive Account data from third parties obtained after the registration procedure is completed.
6. The User agrees to treat other Users and the Administration with respect and courtesy, including but not limited to:
  1. Not using offensive language, insults, and/or words/expressions that can offend and/or degrade human dignity;
  2. Not threatening violence or physical harm;
  3. Not spreading materials promoting or expressing rejection or hatred towards any religion, culture, race, nation, people, language, politics, ideology, or public movement;
  4. Not posting on the Website information, materials, and other content that is illegal, contains slander, promotes pornography and child erotica, alcohol and drugs prohibited for use in the Russian Federation, devices related to the use of these substances, or that offends morality, advertises intimate services, tobacco products, medical drugs, goods, and services subject to state registration or licensing, as well as any other information that violates the legally protected rights of individuals, unfair advertising (misrepresentation of product qualities);
  5. Not posting private and confidential information about third parties (email addresses, phone numbers, bank details, and other related information);
  6. Not posting on the Website advertising or promotional materials, spam, or information containing links to third-party resources;
  7. Not posting links to websites in the Internet whose content contradicts current legislation;
  8. Not violating third-party copyrights.
7. The User guarantees to the Administration that they have the right to use the chosen payment means for the Services without violating the laws of the Russian Federation and/or the laws of the country where the User resides. The Administration is not responsible for any possible harm to third parties and/or other Users caused by the use of payment means that do not belong to the User.
8. The User agrees to receive promotional messages from the Administration and/or its partners and/or view advertisements when using the Services without any additional notifications.
9. The User agrees that the Administration has the right to collect statistical and other data about the User's use of the Services, as well as about the User themselves.
10. The Administration has the right, without prior notice, to perform maintenance and/or repair work, during which the Services may be unavailable to the User or such access may be restricted, and these interruptions cannot be grounds for the Administration to reimburse any expenses, losses, etc.
11. The Administration has the right to delete and/or modify any data, information, and intellectual property posted on the Website in any of its sections, including by Users.
12. The Administration has the right to modify, modify, or delete some or all of the Services.
13. The Administration has the right to delete from the Website any materials, information, and other content posted in violation of third-party rights or not complying with the legislation of the Russian Federation.
14. The Administration has the right to use services of other third-party service providers in its work.
15. The Administration does not refund any payments made by the User for the Services if the User loses access to the Website and/or Services not due to the Administration's fault, including due to the User's violation of the provisions of this Agreement, or if the User did not use the Service for reasons unrelated to the Administration.

5. Paid Services of the Website

1. The cost of the paid Services of the Website is indicated on the Website.
2. The Administration has the right to unilaterally change the cost of the paid Services at its discretion. The Administration will notify the User of the change in the cost of paid Services by publishing the relevant information on the Service order page on the Website.
3. If the User disagrees with the application of the new tariffs for the paid Services, as well as any other changes made by the Administration to the Agreement, the User has the right to unilaterally refuse to execute this Agreement by notifying the Administration in writing within 7 (seven) working days from the date of publication of the relevant changes on the Website.
4. The User undertakes to pay for the paid Services in the manner and in accordance with the instructions specified on the Website.
5. The User is solely responsible for the correctness of the payments made by them for the Services.
6. The payment for the Service is considered confirmed, and the Account is replenished (if applicable):
  1. when paying via payment systems (electronic money or credit cards) or using mobile payments (SMS) – upon receipt of the corresponding confirmation from the payment system by the Administration;
  2. when paying by bank transfer or from a bank account – after receiving information from the bank to the Administration regarding the crediting of funds to the Administration's account;
  3. when paying from the account – at the moment the funds are debited from the User's account.
7. The Administration reserves the right not to accept funds and/or claims through electronic payment systems in favor of the Administration from the User at its own discretion, but is obliged to fulfill the obligations already assumed.
8. In the event of a disputed situation regarding the payment, the burden of proof lies with the User.
9. The period for providing paid services by the Administration to the User is determined in accordance with the tariffs and recommendations on the website.

6. Materials and Information Posted on the Website

1. All exclusive rights to the results of intellectual activity lawfully posted on the Website belong to the Administration or their lawful right holders. The User who posts their intellectual property on the Website is considered to have granted the Administration a simple (non-exclusive) license for the entire duration of the copyright and/or exclusive rights to such intellectual property in relation to all actions of the Administration as specified in this Agreement.
2. Any information lawfully posted on the Website belongs to the Administration, regardless of who posted it. Any actions with such information, as well as its use, are possible only with the written consent of the Administration in the procedure established by the Administration, unless otherwise provided by applicable law. The Administration holds exclusive rights as the manufacturer of the Database, as the entity organizing the collection of information into the Database, regardless of who contributed such information.
3. The User understands and agrees that any information and materials posted by them or third parties on their behalf on the Website, or provided to the Administration by the User in another manner (including, but not limited to, publications, success stories, information about completed transactions, etc.), may be used by the Administration at its discretion, including for the promotion of the Website and/or Services of the Website as advertising and marketing materials.
4. This Agreement does not grant the User any exclusive rights to the intellectual property posted on the Website, unless otherwise specified by the Administration.
5. The Administration, for the purpose of protecting intellectual property rights, collecting statistical data, and ensuring security (preventing "hacking", cyberattacks, etc.), as well as the proper functioning of the Services, software, and hardware necessary for the proper operation of the Website, has the right to use technical means and methods to protect intellectual property rights and information, including through specialized software. The Administration has the right to obtain information about the geographical location of the User to determine the User's location, the computer being used, its components, etc.
6. Any information and data posted on the Website by third parties cannot be considered reliable and/or official sources of information. The Administration is not responsible for any indirect damages or other expenses that the User may incur as a result of using information provided by third parties.
7. The User guarantees that while using the Services, no third-party rights, including intellectual property rights, will be violated, the information posted is accurate, and all data (information, intellectual property) will be posted on the Website lawfully.
8. The Administration reserves the right to remove from its servers any information or materials that it deems unacceptable, undesirable, or violating this Agreement.

7. Privacy Policy

1. We highly appreciate your interest in our activities. The protection of personal data is very important to us. We comply with the rules for personal data protection and the protection of your data from unauthorized access by third parties (personal data protection).
  
  Filling out the contact details form on the website http://indoorsnavi.com/ means you unconditionally agree with our Privacy Policy and the conditions outlined therein for the processing of personal information.
  Information about personal data processing is posted on the website http://indoorsnavi.com/.
2. Personal Data. The Purpose of Collecting and Processing Personal Data.
  1. You can always visit this page without disclosing any personal information.
  2. Personal data means any information relating to an identified or identifiable individual based on such information.
  3. Our company collects and uses personal data necessary to fulfill your request, including your name, phone number, and email address.
  4. We do not verify the accuracy of the personal data provided by individuals or check their legal capacity.
3. Conditions for Processing the Customer's Personal Information and Its Transfer to Third Parties.
  1. When processing personal data of website visitors, we follow the Federal Law of the Russian Federation "On Personal Data".
  2. The confidentiality of the customer’s personal information is maintained.
  3. We do not transfer personal data to third parties.
4. Measures Taken to Protect Users' Personal Information.
  1. We take necessary and sufficient organizational and technical measures to protect users' personal information from unlawful or accidental access, destruction, modification, blocking, copying, distribution, and other unlawful actions by third parties.
  2. If you have any questions regarding the deletion and processing of personal data, you can send an email to: support@indoorsnavi.pro

8. Consent to the Processing of Personal Data

1. The user, submitting an application on the website http://indoorsnavi.com/, accepts this Consent to the processing of personal data (hereinafter – the Consent). Acting freely, of their own will, and in their own interest, as well as confirming their legal capacity, the user gives their consent to Indoors Navigation LLC (TIN 7734718060) for the processing of their personal data under the following conditions:
2. This Consent is given for the processing of personal data, both with and without the use of automation tools.
3. The Consent is given for the processing of the following personal data:
4. Personal data, which are neither special nor biometric: full name, phone numbers, email addresses, organization name; user data (information about location; OS type and version; browser type and version; device type and screen resolution; source from which the user came to the site; from which website or through which advertisement; OS and browser language; which pages are opened and which buttons the user clicks; IP address. Also, data specified in the official personal data protection policy posted on the site: http://indoorsnavi.com/privacy-policy/
5. Personal data is not publicly available.
6. The purpose of processing personal data: processing incoming requests from individuals for consulting; analysis of the actions of an individual on the website and the functioning of the website; conducting advertising and newsletter campaigns.
7. The legal basis for processing personal data is: Article 24 of the Constitution of the Russian Federation; Article 6 of Federal Law No. 152-FZ "On Personal Data".
8. During the processing, the following actions with personal data will be performed: collection; recording; systematization; accumulation; storage; clarification (updating, changing); extraction; usage; transfer (distribution, provision, access); blocking; deletion; destruction.
9. Personal data is processed until the individual unsubscribes from advertising and newsletter campaigns. The processing of personal data may also be terminated upon request from the data subject. The storage of personal data recorded on paper media is carried out in accordance with Federal Law No. 125-FZ "On Archival Affairs in the Russian Federation" and other regulatory legal acts in the field of archival affairs and archival storage.
10. The consent may be withdrawn by the data subject or their representative by sending a written statement to Indoors Navigation LLC or its representative at the address indicated at the beginning of this Consent.
11. In the case of the withdrawal of consent by the data subject or their representative, Indoors Navigation LLC has the right to continue processing personal data without the consent of the data subject if there are grounds specified in paragraphs 2–11 of Part 1 of Article 6, Part 2 of Article 10, and Part 2 of Article 11 of Federal Law No. 152-FZ "On Personal Data" dated July 27, 2006.
12. This consent is valid until the cessation of the processing of personal data specified in paragraphs 9.7 and 9.8 of this Consent.

9. Technical Support

1. The administration is not obligated to provide the user with any consultations or explanations regarding the use of the site and/or services, or to resolve technical issues, except in cases expressly provided for in this agreement. Additionally, the administration does not guarantee that any specific malfunctions on the site and/or during the use of the services will be fixed. At the same time, the administration will, within reasonable limits, make efforts to assist the user in resolving technical issues related to the use of the site and/or services.
2. For issues related to the use of the site and/or services, as well as in cases provided for in this agreement, the user has the right to contact technical support by sending an email in the manner specified on the site. When contacting technical support, the user is required to provide complete and accurate information relevant to the user, including details about the operating system settings, internet connection, etc. If the user provides incomplete or doubtful data regarding their authenticity and/or ownership of the person contacting technical support, the technical support specialist has the right to request additional information from the user, including the provision of copies of requested documents in electronic or other forms.

10. Disclaimer of Warranties and Limitation of Liability

1. The user understands and agrees that:
  1. The user uses the site and/or services at their own risk, and the services are provided "as is," without any warranties not explicitly stated in this agreement.
  2. The administration does not guarantee that:
    1. The services will meet the user's requirements, including being provided continuously, quickly, reliably, and without errors;
    2. The results that can be obtained using the services will be accurate and reliable;
    3. The quality of information, data, content, etc., posted on the site will meet the user's expectations;
  3. The administration is not liable for any direct or indirect damage caused by reasons not due to the administration's fault, including, but not limited to, due to:
    1. Using or being unable to use the site, including the information and/or materials posted on it and/or services;
    2. Unauthorized access to the user's personal account and/or personal information and/or confidential information;
    3. The statements or actions of any third party on the site.
  4. The user bears full responsibility for the information, materials, and other content they post on the site. The administration is not responsible for the content of such content and for its compliance with legal requirements, for copyright violations, unauthorized use of trademarks, company names, logos, and for any possible violations of third-party rights related to posting information, materials, and other content on the site. If third parties file claims related to such posting, the user will independently and at their own expense resolve these claims.
2. The administration is not responsible for technical failures and interruptions in the operation of the site and services, for temporary interruptions and failures in communication lines, other similar failures, or for malfunctions of the computer from which the user accesses the internet to visit the site.
3. The administration is not responsible for direct or indirect losses incurred by the user due to the actions of third parties, including those that result in the non-transfer (non-receipt) or incomplete transfer (receipt) of funds to the administration's settlement account via electronic and other payment systems, including when the user purchases services from third parties not authorized by the administration or makes payments to such persons in connection with using the services.
4. The administration is not responsible for preserving and not disclosing data provided by the user if such non-preservation and disclosure occurred due to the user's fault or if the user did not take reasonable measures to ensure the security and confidentiality of the data.
5. The parties are exempt from liability for complete or partial non-performance of obligations if such non-performance is caused by force majeure ("force majeure"), which refers to extraordinary and unavoidable circumstances beyond the parties' control. Such circumstances include power outages, global disruptions in Russian and international segments of the internet, routing system failures, failures in the distributed domain name system, failures caused by hacking and DDoS attacks. If the inability of the parties to fulfill obligations under this agreement lasts more than two (2) months, the parties have the right to terminate this agreement without compensating for possible losses.
6. Under any circumstances, the administration's liability under Russian law is limited to the value of the paid for improperly provided (or not provided) services.

11. Third-Party Websites

1. The site may contain links to other websites (third-party websites) that are not under the control of the administration. The administration does not review and is not responsible for the content of such third-party websites, including any materials and information posted on them, the availability of third-party websites, and the consequences of their use by the user.
2. Links to any third-party websites, projects and/or services, and/or third-party products posted on the site do not constitute an endorsement by the administration unless otherwise explicitly stated.

12. Notifications

1. All notifications and/or messages during the term of this Agreement may be sent by the User in electronic form to the email address support@indoorsnavi.pro provided that the User's identity is verified. The Administration has the right to request, and the User is obligated to provide, additional confirmation, information, and details (including from the Registration data) in order to make a decision regarding the User's request.
2. Any method of communication not provided for in this Agreement is considered improper.
3. All electronic documents, notifications, expressions of will, and/or messages that are executed or carried out remotely in the manner prescribed by the Agreement are considered by the Parties to be properly made in writing.

13. Other Provisions

1. This Agreement is governed by the laws of the Russian Federation. All disputes, disagreements, or claims arising out of or in connection with this Agreement, including those related to its performance, breach, termination, or invalidity, shall be resolved in the Arbitration Court for Economic Disputes under the Federal Chamber of Advocates of the Russian Federation in accordance with its Regulations. The decision of the Arbitration Court is final.
2. Recognition by the court of any provision of this Agreement as invalid or unenforceable does not affect the validity or enforceability of other provisions of the Agreement.
3. The Administration has the right, without prior and/or subsequent notification to the User, to unilaterally and extrajudicially amend the terms of this Agreement, refuse to perform this Agreement in whole or in part regarding certain Services, as well as temporarily suspend the provision of all or part of the Services, including by blocking the User's access to the Personal Account and other Services.
4. In the case of a significant violation of the terms of this Agreement by the User, the Administration has the right to recover damages in full (actual damages and lost profit) from the User.
5. The Administration has the right to assign its rights and obligations under this Agreement to third parties, and the User hereby gives consent to such assignment of rights and obligations (including debt transfer). The Administration also has the right to delegate the full or partial provision of Services to third parties.
6. This Agreement enters into force from the moment of its publication on the Website.