Indoors Navigation

Hospital navigation

The use of modern indoor positioning systems makes it possible to improve the quality of customer service, simplify the work of medical personnel and reduce the operating costs of a medical institution.

 

Digitalization of medical institutions makes it possible to raise the level of patient care, creating maximum comfort of stay and a positive user experience.

The INP solution successfully helps to manage the internal processes of hospitals and polyclinics, effectively distribute the burden on staff, administer material resources and equipment.

Analytical data suggests that 20% of visitors ask for help from medical professionals with directions, thereby distracting them from their direct duties.

Digitalization in the hospital

Often in medical institutions, visitors regularly encounter certain difficulties in finding the right office or ward. The presence of several buildings, passageways and confusing corridors significantly complicates orientation and forces patients to spend extra time searching for the right place. Similar difficulties are faced by staff who do not have time to come to the ward on time to provide assistance.

In any clinic and hospital, the problem of finding the right equipment and drugs, monitoring their movement and safety is always urgent. Missing tangible assets increase costs and complicate the work of employees.

The Indoors Navigation Platform (INP) is suitable for solving infrastructure management tasks in any medical institution: polyclinics, hospitals, diagnostic centers, and emergency inpatient facilities.

The geographic information system (GIS) and Indoor navigation for visitors to hospitals and polyclinics are an opportunity to visualize their location and the right room in a medical facility in real–time mode.

It is enough for a visitor to use their mobile phone to search for required doctors' offices, a ward during a hospital visit, test rooms or procedures. To get to them with minimal waste of time due to the shortest route and navigation along it, as in the navigator, and as a result, get maximum satisfaction from visiting by increasing the level of loyalty to this medical institution.

Advantages of implementing a geographic information system (GIS) for hospitals and polyclinics:

Using the navigation system in the clinic or hospital, visitors will be able to quickly find the right doctor's office, treatment rooms or test rooms. GIS will create the shortest path to the desired point and save time by building a route based on stairs and elevators for MGN

The staff of the medical institution will be able to quickly track the location of the equipment (ultrasound machines, wheelchairs, etc.), minimizing the time of its search. The loss of expensive drugs will be significantly reduced.

A tracking system is used to increase labor efficiency by optimizing the working hours of medical workers and monitoring their performance of their duties. Employees will spend more time caring for patients and less time smoking or drinking tea, knowing that their management has such information.

GIS automatically informs about a large gathering of people in one room or entering dangerous (restricted) areas.

GIS can monitor an electronic queue linked to a geo position and send notifications to visitors when it's their turn to enter the office.

Client orientation

The new standard of visitor service and patient care allows you to create maximum comfort when visiting a polyclinic or hospital.

The use of modern indoor positioning systems makes it possible to improve the quality of customer service, simplify the work of medical personnel and reduce the operating costs of a medical institution.

Simplify your navigation by using a multifunctional map and navigator on devices that are already familiar to everyone.

Use our INP platform with a wide range of modern marketing and analytical tools to ensure safe and efficient patient care and simplify the work of staff.

What the patient and the visitor get:

  • A map of a polyclinic or hospital with buildings, doctors' offices, and wards.
  • Plotting a route and guiding it to any location in real time.
  • Receive personalized notifications based on your location.
  • A remote appointment with a doctor and an electronic queue.
  • Reports on cabinet visits and the history of visits.
  • A communication channel with a medical institution, targeted chats and reviews of doctors.
  • Barrier-free environment for low mobility groups of the population (MGN).
  • An electronic assistant and guide for people with disabilities, including the blind.
  • Gamification of the visiting process through the use of augmented reality. AR navigation in the clinic and virtual game scenarios.

Digitalization

In modern realities, digitalization of processes occurring at all levels of functioning of a medical institution is a key management tool .INP successfully helps to manage the internal processes of medical institutions.

Make it easier for employees to manage a large medical center or hospital consisting of several buildings, allowing them to distribute workload and resources more efficiently.

Send personalized and relevant notifications to patients and staff, ensuring that they are reviewed in a timely manner when they enter a specific area.

What does a medical institution get?:

  • An interactive map of a polyclinic or hospital with all facilities and assets on them
  • Statistical data and analytical reports in different time periods.
  • Tracking the movements of medical staff, equipment and drugs in real time on the map, improving the safety of the hospital's material assets.
  • The ability to manage workflows online.
  • Optimization of patient and visitor flows.
  • A new patient feedback channel in one platform.
  • Improving the safety of patients and healthcare workers .

Effectiveness and relevance

The introduction of the INP geographic information system, the use of positioning and tracking tools, will be able to increase the efficiency of polyclinics and hospitals by 12%, relieve 5% of the burden on medical workers, improve the quality of patient care by 20%, and asset safety by 35% (equipment and drugs).

Thematic cases in our portfolio

Interactive navigation with face recognition in Be Healthy

Indoors Navigation Company has implemented an innovative navigation system in the clinic "Be Healthy".

Frequently Asked Questions about Indoor Navigation Platform (INP) in Medical Institutions (FAQ)

Healthcare facilities, such as hospitals, are often crowded and contain large internal spaces. Patients may find it challenging to locate the right department or room. With the INP system, users can easily find the necessary rooms or offices without stress, enhancing the overall experience.
Yes, the INP system can provide visitors with additional information about the healthcare facility, such as appointment schedules, doctor information, and more.
In the INP app, users can view the building's map, find specific rooms or wards, receive step-by-step directions, and access appointment schedules and available services.
In emergency situations, the INP system can help track assets and personnel. The maps show the location of critical equipment and the whereabouts of medical staff, which helps facilitate quick responses in life-threatening situations.
Yes, the INP system can be used to track the location of medical equipment. This helps in quickly locating the necessary equipment in case of an emergency and ensures better equipment security.
The INP GIS uses various technologies, including Bluetooth, Wi-Fi, AoA BLE, UWB, GPS, and GLONASS, to track the location of patients and staff inside the building. The location data is displayed on maps in browsers, information kiosks, and mobile applications that users can use for navigation.
Typically, implementing interactive navigation takes about a week. More details about the integration process can be found in the documentation section.
The INP system can work through a browser without additional equipment. However, real-time tracking requires installing equipment based on the chosen technology, such as BLE sensors, Wi-Fi/Bluetooth gateways, UWB receivers, or AoA locators.
The accuracy of the INP system depends on the equipment and technology used and can vary from 0.5 meters to 3 meters.
The INP GIS supports most modern devices, including smartphones running iOS and Android, as well as devices based on Windows and macOS.
Not necessarily. The INP GIS can be used directly in the browser without the need to install third-party apps. Users just need to scan a QR code or download the map via a link.

For real-time navigation and movement tracking, you need to download the special app available in the relevant app stores for your device or integrate it into your application using IndoorsSDK.
Patient data collected via the INP system can only be used to optimize routing and resource planning. This data is stored in encrypted form on the healthcare facility's servers.
The INP system uses modern data encryption methods and other security measures to protect patient and staff information. All data is stored on secure servers and is only accessible to authorized users.
The INP system only collects location data of users, which is used exclusively for better navigation within the healthcare facility. All data is stored on secure servers and is not shared with third parties without your consent.
Yes, patients can disable the INP system in their privacy settings. However, this may make it more difficult to find the required rooms or wards, and it could take more time to navigate the building.
Yes, the INP system can be integrated with other healthcare systems, such as patient management systems, electronic health records (EHR), and other related systems.
The cost of implementing indoor navigation in a clinic or hospital depends on several factors, including the building's area, number of floors, layout, number of rooms and users, the type of technology used, the required positioning accuracy, and the system's functionality.

It's important to note that implementing indoor navigation will help reduce wait times and improve the quality of patient care, as well as increase the efficiency of healthcare staff, leading to a return on investment within a few years.
Contacts and address

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